But at least now I have a better work around. I still would like to customize using keys, because this requires a lot of back and forth, and also requires that I go back in and turn on normal scrolling afterwards. That provides a lot of control, and then I just switch back to the orbit tool (O) for rotating and shifting side to side. What I do is first uncheck the scrolling checkbox mentioned above – to avoid inadvertently zooming, and instead only zoom by use of the zoom tool (Z). Surprisingly, it does not involve using the keyboard to scroll (ie, I do not enable Mouse Keys), but rather using the Z and O shortcuts to switch between the zoom and orbit tools. That led me to my current method which seems to provide maximum control when zooming/panning, and rotating and shifting side to side. In this regard, your suggestion to change Scrolling speed should have been very important, but for some reason I did not notice any difference whether when adjusting the “Scrolling speed” all the way to slow or all the way to fast (see diagram).īut I did notice that when I unchecked the “Scrolling” checkbox in that same dialog that scrolling via accidentally swiping the magic mouse surface stopped altogether. Where version needs to be replaced by your specific version.After considering all the responses and trying all the suggestions, I’ve come to the conclusion that the real problem is not with mouse control of rotating or shifting side-to-side, but only zooming/panning. Before then Google used the path /Users/yourname/Library/Application\ Support/Google\ SketchUp\ version/SketchUp/ist If you are updating to 2017 from a pre-2013 version, that might be why your previous shortcuts were lost (I don’t know how far back the import will look). You can get to your personal Library folder using Finder’s Go->Go To Folder and entering ~/Library. Also please note that your Library folder is hidden by default in Finder and is not the same as the system’s /Library folder. The backslashes are needed in Terminal to preserve spaces in names, but not in the Finder. Where “yourname” needs to be replaced by your actual userid and “year” needs to be replaced by the version year. Since the acquisition of SketchUp by Trimble and version 2013 the plist file is kept in /Users/yourname/Library/Application\ Support/SketchUp\ year/SketchUp/ist Each version keeps a copy of this file in its own per-user folder so that they don’t clash if you have multiple versions of SU installed. Your shortcuts are kept in a file named ist. Have you checked whether that happened? It isn’t clear from your post whether your shortcuts are actually missing, or that you are assuming this is something you have to do manually similar to reinstalling plugins. Mac SU is also supposed to automatically copy the shortcuts from your previous version during installation without any explicit action on your part. It is not sufficient to “Run” any installer’s exe, or double-click on it to launch it, even if you have admin-powers or are even logged in as the administrator, it is not the same operation, and subtle differences can occur, causing all kinds of unexpected and unpredictable flakiness… In the rare cases where it does not, just repeat the above steps, but choose “Uninstall” rather than doing the repair, then immediately reinstall using the above steps… this really should fix things but you will have now lost some personalization of the set up… Select the installer exe file’s icon, right-click > context-menu > “Run as administrator”, when prompted choose “Repair”. If you find this issue, or you are uncertain of the correctness of your installation, then close SketchUp and find the v2017 installer’s exe file or just re-download it. The only two menu items that have keyboard shortcuts displayed and working are Camera > Zoom Window (ctrl-shift-W) and Zoom Extents (ctrl-shift-E). This was found to be down to the incorrect initial installation of v2017. First-time installation of a fresh download of Sketchup 2016 on a new, Windows 10 computer. With v2017 installations under newer Win set ups there have been some reports of missing or non-enduring shortcuts…
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